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Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference?
Webinar
July 24, 2008
Time: 9 - 10 am CENTRAL TIME
Register for this event online:
July 24, 2008 ($295 per line)
Program Description
This presentation provides an overview of the processes and tools commonly used in the health care marketplace to solve undesirable outcomes. Most refer to themselves as "Root Cause Analysis." Are they? What is the difference between troubleshooting, brainstorming, problem solving and root cause analysis? Are the outcomes different when we use The 5-Whys, The Fishbone Diagram or a Logic Tree? Can deficiencies in our approach to RCA increase the risk of harm to the patient? These questions will be discussed in depth and contrasted using a common example to determine if we are using Root Cause Analysis or Shallow Cause Analysis techniques.
Learning Objectives
At the completion of this program, the participant will be able to:
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Identify the pros and cons of troubleshooting, brainstorming, problem solving and RCA
- Contrast the technical differences between using the 5-Whys, the Fishbone diagram and a Logic Tree
- Describe the physical, human and latent roots of undesirable outcomes
- Discuss the human factors contribution to causing undesirable outcomes
- Explain when it is appropriate to use which processes and tools for the situations at hand
Who Should Participate
CEOs
CNOs
CMOs
Hospital & Clinical Leadership
Patient Safety Officers and staff
Performance Improvement Director and staff
Joint Commission Coordinators
Risk Managers
Faculty
Robert Latino, EVP, Reliability Center, Inc., Hopewell, VA
Robert J. Latino is executive vice president of Strategic Development for Reliability Center, Inc. (RCI). RCI is a reliability consulting firm specializing in improving equipment, process and human reliability. Latino has been facilitating RCA & FMEA analyses with his clientele around the world for over 20 years and has taught over 10,000 students in the PROACT® Methodology. Latino is co-author of numerous seminars and workshops on FMEA, Opportunity Analysis and RCA as well as co-designer of the national award winning PROACT Suite Software Package. Latino received his Bachelor's degree in Business Administration and Management from Virginia Commonwealth University.
The views expressed by the speaker do not necessarily reflect the policies or opinions or the Wisconsin Hospital Association.
Registration Information
Fee
$295.00 for one phone line per site
Please register only one name per connection.
Additional phone lines will be billed at $295.00 each.
How the Webinar Will Work
Dial-in instructions, on-line login instructions and any other reference materials will be emailed to each registrant approximately three days prior to the conference. If you do not receive them by this date, please email lgeishirt@wha.org.
It is the responsibility of the registrant to access presentation materials prior to the day of the event. If your e-mail address changes, you do not receive an e-mail with instructions from WHA, or if you are unable to open presentation materials, please contact Lisa Geishirt at WHA two days prior to the event to allow time to address the issue.
Substitution, Transfer and Cancellation Policy
Cancellations received in writing up to five business days prior to an event will be given a full refund less a $50 processing fee. No refunds will be given for cancellations received less than five business days prior and day-of-program no-shows. Substitutions are accepted.
Register for this event online:
July 24, 2008 ($295 per line)
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