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2008 Education Calendar
WHA offers a variety of programs during the year. For a complete list of those programs, download the program brochure above.
For a look at the offerings in specific categories, choose a topic from the menu at left or from the list below.
Program brochures are available at www.wha.org approximately eight weeks prior to event dates.

October, 2008
November, 2008
December, 2008
- 9 - 2009 APC Updates, Wisconsin Dells
- 10 - 2009 Chargemaster Updates, Wisconsin Dells
January, 2008
- 15 - Engaging Physicians in a Shared Quality Program (Webinar)
- 17 - Wisconsin ACHE: Advancement Session (La Crosse)
- 23 - The Gender Differences in Leadership Styles, Team Building Skills and Customer Service(Webinar)
- 24 - Lessons Learned: Case Studies in POA Implementation (Audioconference)
- 24 - Mentoring: Developing Leadership Teams: Session 1 (4-part Webinar)
- 25 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Wausau)
February, 2008
- 7 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Oshkosh)
- 20 - Mentoring: Developing Leadership Teams: Session 2 (4-part Webinar)
- 26 - Community Benefits Reporting Training (Wisconsin Dells)
- 27 - Community Benefits Reporting Training (Wausau)
- 28-29 - Health Care Administrative Professionals Conference (Wisconsin Dells)
- 28 - Improving Patient Safety and Quality of Care Using Crew Resource Management (Webinar)
March, 2008
- 6 - WHPRMS Spring Workshop (Pewaukee)
- 6 - Nursing Intensity Billing and Nursing Quality Impacts on Hospital Revenue - State of the Science (Webinar)
- 7-8 - Physician Leadership Development Conference, Kohler
- 11 - Patient Suicide: It Can Happen Anywhere (Webinar)
- 11 - Solutions to ED Call Coverage Issues: OIG Provides Hospitals with First Guidance to Payment Solutions (Webinar)
- 11 - Mastering Injections and Infusion Therapy (Webinar)
- 12 - High Stakes Communication: Patient Family Involvement (Webinar)
- 12-13 - Leaping from Staff to Management, Rothschild CANCELLED
- 13 - Why Don't We Speak Up? - The Impact on Patient Safety (Webinar)
- 18 - Out of the Frying Pan and Into the Flames: Combating Surgical Never Events (Webinar)
- 18 - Preparing for the Recovery Audit Contractor (RAC) Program: An Overview (Webinar)
- 20 - Mentoring: Developing Leadership Teams: Session 3 (4-part Webinar)
- 24 - Physician Integration: Options for Hospitals and Health Systems -- Part 1: Full Integration and Physician Employment (2-part Audioconference)
- 25 - The "Must Knows" of Hospital Governance: Roles and Responsibilities of Hospital Boards (Session 1; 3-part Audioconference)
- 26 - Room Pressurization (Webinar)
- 27 - Human Factors Improving the Performance of People in Complex Settings (Webinar)
- 28 - Physician Integration: Options for Hospitals and Health Systems -- Part 2: Partial Integration and Physician Joint Ventures
(2-part Audioconference)
April, 2008
- 2 - Digital Dog: 24 Online Hours in the Life of a Senior Healthcare Marketing Executive (Webinar)
- 3 - EMTALA and the On Call Physician 2008: Ensuring Compliance (Webinar)
- 8 - Improving the Revenue Cycle and Gaining Better Reimbursement (Webinar)
- 8 - Making the Leap from Lean Tools to Lean Culture for a Self-Sustaining Performance Improvement Culture (Webinar)
- 15 - Wake Up Your Workforce! Creating a Culture of Excellence Through Proven Internal Communication and Reward/Recognition Strategies (Webinar)
- 17 - Mentoring: Developing Leadership Teams: Session 4 (4-part Webinar)
- 22 - Engaging Patients Online: The Payoff of Just Trying It (Webinar)
- 22 - The "Must Knows" of Hospital Governance: Board-CEO Relationships (Session 2; 3-part Audioconference)
- 24 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 24 - Wisconsin ACHE: Succession Planning:
Examples from Local Organizations (Wauwatosa)
- 25 - Wisconsin ACHE: Federal and State Legislative Updates (Marshfield)
May, 2008
- 1 - Wis. Health Care Employee Pride Program, Wis. Dells
- 1 - Wisconsin ACHE: Crisis Communications (Madison)
- 6 - Emergency Department: Coding, Billing and Reimbursement (Webinar)
- 8 - Streamlining and Increasing Patient Flow Throughout the Organization (Webinar)
- 13 - Fixing Your Emergency Department: Making & Sustaining Improvements in Throughput, Quality, Satisfaction, Service and Revenue (Webinar)
- 14 - High Stakes Communication: Hand-Off Communication (Audioconference)
- 15 - Finding and Becoming and Effective Mentor (Webinar)
- 15 - Leadership Applications of Lean/Six Sigma: Methods to Improve Hospital Performance (Webinar)
- 15 - Getting a Seat at the Table with Lean/Process Improvment Initiatives (Webinar)
- 15 - WHA Advocacy Day, Madison
- 22 - Sorry Works! The Effects of Disclosure, Apology and Relationship (Webinar)
- 29 - Improving Alignment for Strategy Execution (Webinar)
June, 2008
- 3 - The "Must Knows" of Hospital Governance: Board-Physician Relationships (Session 3; 3-part Audioconference)
- 3 - Evaluating Performance with Dignity and Rspect (Webinar)
- 5 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 5 - Appropriate Care Measure-Leading Transformational Change for Health Care Quality (Webinar)
- 9 - Energizing Your Environment of Care Committee (Audioconference)
- 10 - Radiology: Coding, Billing and Reimbursement (Webinar)
- 17 - FMEA vs. Opportunity Analysis (Webinar)
- 18 - Planning for Power Failures in a Health Care Facility(Webinar)
- 18-20 - Rural Health Conference, Elkhart Lake
- 20 - Wisconsin ACHE: Reinventing Customer Service in Health Care (Elkhart Lake)
- 24 - Demystifying Health Care Finance (Webinar)
July, 2008
- 9 - High Stakes Communication: Health Literacy (Audioconference)
- 15 - The Financial Implications of MS-DRGs (Webinar)
- 15 - The New CMS Interpretive Guidelines on the Hospital CoPs: H&P, Verbal Orders, Security of Medication and Post-Anesthesia Evaluations (Webinar)
- 17 - The Joint Commission 2009 Leadership Standards: Ensuring Compliance (Webinar)
- 17 - Reinventing the Medical Staff (Webinar)
- 22 - OR Leadership and Hospital Performance (Webinar)
- 24 - Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference? (Webinar)
- 24 - The Six Month Plan for Reducing Denials (Webinar)
- 29 - Avoiding Political Mistakes When Dealing With Physicians (Webinar)
- 29 - We Have a Situation: Disciplinary Action or Mentoring Opportunity? (Webinar)
- 31 - Observation Services: Coding, Billing and Compromise (Audioconference)
- 31 - The Changing Role of the Risk Manager in a Patient Safety Culture (Webinar)
August, 2008
- 4 - Ambulatory Surgery Strategies for Hospitals (Webinar)
- 5 - The Executive's Role in IT (Webinar)
- 5 - Mistake Proofing the Design of Healthcare Processes (Webinar)
- 6 - Top Seven Mistakes Hospitals Make in Designing Physician Compensation Structures (Webinar)
- 6 - Minimize Compliance & Financial Risk While Preparing for the RAC, Wisconsin Dells
- 12 - Life Safety Code Regulations for Hospitals: Examining Joint Commission Changes & Common State Regulation Issues (Madison)
- 12 - New Models for Hospital-Physician Partnership (Webinar)
- 12 - Chargemaster: Understanding Revenue Codes (Webinar)
- 13 - How to Protect Your Hospital from the Anesthesia Shortage (Webinar)
- 14 - Disruptive Behavior Impacting Quality & Safety: What Hospitals Needs to Know About the New Joint Commission Standards (Webinar)
- 14 - Creating an Operational Early Warning System (Webinar)
- 15 - Wisconsin ACHE: Physician Relations - Achieving Physician/Hospital Partnerships: The Clinical Institute Model
- 19 - Creating Service Excellence and Patient Relations (Webinar)
- 21 - Hospital Discharge Planning; Best Practices to Reduce Preventable Re-admissions (Webinar)
- 28 - Conducting a DRG Audit (Audioconference)
September, 2008
- 9 - Excellence in Wisconsin Nursing, Wausau
- 9 - The Challenges of Providing Psychiatric Services (Webinar)
- 11 - The Immigration Crisis Continues: Is Your Hospital Ready? (Webinar)
- 11 - Preventing Patient Movement-Related Injuries at the Bedside (Webinar)
- 16 - Diversity and Inclusiveness: One Organization's Journey (Webinar)
- 16 - Researching Coding and Billing Compliance Issues (Webinar)
- 16 - Enhancing Patient and Staff Safety in the Behavioral Health Environment (Audioconference)
- 17-19 - WHA Annual Convention, Green Bay
- 18 - Strategies on How to Ask Patients for Money (Webinar)
- 22 - Tax-Exempt Hospitals Compliance Webinar Series: Part 1--Governance and Community Benefits (3-part Webinar)
- 23 - Preventing Clinical Denials: A Comprehensive Revenue Management Approach (Webinar)
- 23 - IRS Form 990 Update: Will Your Corporate Policies Need to Change? (Audioconference)
- 25 - Hot Topics in Health Care CANCELLED due to low attendance
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