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Education WHA's Education Services offers quality, timely and cost-effective programs designed to address the educational needs of member staff at all levels within WHA's member hospitals. As member needs change, so will WHA's educational offerings. Continue to check back for additional educational offerings throughout the year. Recommendations for future educational topics or speakers are always welcome. Send us your ideas! For more information about registration, contact: Jennifer Frank -- jfrank@wha.org

2008 Education Calendar At A Glance
Program brochures are available at www.wha.org approximately eight weeks prior to event dates.
July, 2008
August, 2008
September, 2008
- 9 - Excellence in Wisconsin Nursing, Wausau
- Week of Sept 8-12 (exact date TBD): Billing & Collections seminar
- 17-19 - WHA Annual Convention, Green Bay
- 25 - Legal & Regulatory Update, Madison
October, 2008
November, 2008
- 3-4 - Leaping From Staff to Management, Appleton
- 5 - Nursing Blood Transfusion Practice, Stevens Point
December, 2008
- 9 - 2009 APC Updates, Wisconsin Dells
- 10 - 2009 Chargemaster Updates, Wisconsin Dells
January, 2008
- 15 - Engaging Physicians in a Shared Quality Program (Webinar)
- 17 - Wisconsin ACHE: Advancement Session (La Crosse)
- 23 - The Gender Differences in Leadership Styles, Team Building Skills and Customer Service(Webinar)
- 24 - Lessons Learned: Case Studies in POA Implementation (Audioconference)
- 24 - Mentoring: Developing Leadership Teams: Session 1 (4-part Webinar)
- 25 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Wausau)
February, 2008
- 7 - Wisconsin ACHE: Community Benefits: Keeping Pace with the IRS Demands for Non-Profit Hospitals (Oshkosh)
- 20 - Mentoring: Developing Leadership Teams: Session 2 (4-part Webinar)
- 26 - Community Benefits Reporting Training (Wisconsin Dells)
- 27 - Community Benefits Reporting Training (Wausau)
- 28-29 - Health Care Administrative Professionals Conference (Wisconsin Dells)
- 28 - Improving Patient Safety and Quality of Care Using Crew Resource Management (Webinar)
March, 2008
- 6 - WHPRMS Spring Workshop (Pewaukee)
- 6 - Nursing Intensity Billing and Nursing Quality Impacts on Hospital Revenue - State of the Science (Webinar)
- 7-8 - Physician Leadership Development Conference, Kohler
- 11 - Patient Suicide: It Can Happen Anywhere (Webinar)
- 11 - Solutions to ED Call Coverage Issues: OIG Provides Hospitals with First Guidance to Payment Solutions (Webinar)
- 11 - Mastering Injections and Infusion Therapy (Webinar)
- 12 - High Stakes Communication: Patient Family Involvement (Webinar)
- 12-13 - Leaping from Staff to Management, Rothschild CANCELLED
- 13 - Why Don't We Speak Up? - The Impact on Patient Safety (Webinar)
- 18 - Out of the Frying Pan and Into the Flames: Combating Surgical Never Events (Webinar)
- 18 - Preparing for the Recovery Audit Contractor (RAC) Program: An Overview (Webinar)
- 20 - Mentoring: Developing Leadership Teams: Session 3 (4-part Webinar)
- 24 - Physician Integration: Options for Hospitals and Health Systems -- Part 1: Full Integration and Physician Employment (2-part Audioconference)
- 25 - The "Must Knows" of Hospital Governance: Roles and Responsibilities of Hospital Boards (Session 1; 3-part Audioconference)
- 26 - Room Pressurization (Webinar)
- 27 - Human Factors Improving the Performance of People in Complex Settings (Webinar)
- 28 - Physician Integration: Options for Hospitals and Health Systems -- Part 2: Partial Integration and Physician Joint Ventures
(2-part Audioconference)
April, 2008
- 2 - Digital Dog: 24 Online Hours in the Life of a Senior Healthcare Marketing Executive (Webinar)
- 3 - EMTALA and the On Call Physician 2008: Ensuring Compliance (Webinar)
- 8 - Improving the Revenue Cycle and Gaining Better Reimbursement (Webinar)
- 8 - Making the Leap from Lean Tools to Lean Culture for a Self-Sustaining Performance Improvement Culture (Webinar)
- 15 - Wake Up Your Workforce! Creating a Culture of Excellence Through Proven Internal Communication and Reward/Recognition Strategies (Webinar)
- 17 - Mentoring: Developing Leadership Teams: Session 4 (4-part Webinar)
- 22 - Engaging Patients Online: The Payoff of Just Trying It (Webinar)
- 22 - The "Must Knows" of Hospital Governance: Board-CEO Relationships (Session 2; 3-part Audioconference)
- 24 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 24 - Wisconsin ACHE: Succession Planning:
Examples from Local Organizations (Wauwatosa)
- 25 - Wisconsin ACHE: Federal and State Legislative Updates (Marshfield)
May, 2008
- 1 - Wis. Health Care Employee Pride Program, Wis. Dells
- 1 - Wisconsin ACHE: Crisis Communications (Madison)
- 6 - Emergency Department: Coding, Billing and Reimbursement (Webinar)
- 8 - Streamlining and Increasing Patient Flow Throughout the Organization (Webinar)
- 13 - Fixing Your Emergency Department: Making & Sustaining Improvements in Throughput, Quality, Satisfaction, Service and Revenue (Webinar)
- 14 - High Stakes Communication: Hand-Off Communication (Audioconference)
- 15 - Finding and Becoming and Effective Mentor (Webinar)
- 15 - Leadership Applications of Lean/Six Sigma: Methods to Improve Hospital Performance (Webinar)
- 15 - Getting a Seat at the Table with Lean/Process Improvment Initiatives (Webinar)
- 15 - WHA Advocacy Day, Madison
- 22 - Sorry Works! The Effects of Disclosure, Apology and Relationship (Webinar)
- 29 - Improving Alignment for Strategy Execution (Webinar)
June, 2008
- 3 - The "Must Knows" of Hospital Governance: Board-Physician Relationships (Session 3; 3-part Audioconference)
- 3 - Evaluating Performance with Dignity and Rspect (Webinar)
- 5 - Inpatient Rehab: Documentation of Medical Necessity (Webinar)
- 5 - Appropriate Care Measure-Leading Transformational Change for Health Care Quality (Webinar)
- 9 - Energizing Your Environment of Care Committee (Audioconference)
- 10 - Radiology: Coding, Billing and Reimbursement (Webinar)
- 17 - FMEA vs. Opportunity Analysis (Webinar)
- 18 - Planning for Power Failures in a Health Care Facility(Webinar)
- 18-20 - Rural Health Conference, Elkhart Lake
- 20 - Wisconsin ACHE: Reinventing Customer Service in Health Care (Elkhart Lake)
- 24 - Demystifying Health Care Finance (Webinar)
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