WHA Hosts Patient Engagement Workshops
Hospitals that actively seek and incorporate the perspective of the patient and family in their care delivery design and quality programs have better clinical outcomes and satisfaction scores. Creating a safe and productive space for a Patient and Family Advisory Council (PFAC) can be a challenge. WHA will be offering two, one-day events for hospital leaders to gain practical information from Kelly Parent, a national expert, as well as network with hospitals that have successfully formed and sustained PFACs.
The events are open to all Hospital Improvement Innovaton Network (HIIN) hospitals. Each event includes the same content, so hospitals can register for whichever date/location is most convenient.
Date: September 19, 2017
Time: 9 a.m. – 4 p.m.
Where: Glacier Canyon Conference Center, Wisconsin Dells
Date: September 20, 2017
Time: 9 a.m. – 4 p.m.
Where: Riverwalk Hotel, Neenah
For registration information:
http://www.cvent.com/d/c5qspp
This story originally appeared in the August 04, 2017 edition of WHA Newsletter