A young man from another state was attending a local college when he experienced a behavioral health emergency.
He arrived at the Aurora Sheboygan Memorial Medical Center under the impression that he had insurance through his school. Unfortunately, when the school reached out to the insurance company, they discovered that his paperwork had been misplaced and that he had no coverage.
The patient began to panic when he heard the news. The hospital team members caring for the patient asked the financial advocate to meet with him.
When the financial advocate met with the patient, they were able to complete a financial assessment. He was approved for a 100% discount through the Advocate Aurora Health Patient Financial Assistance Program.
The patient was thankful for the help from the hospital team caring for him and for the financial assistance.