Without a doubt, 2020 was a year unlike any other. The COVID-19 pandemic not only shook the world but also changed everything we knew. Holy Family Memorial (HFM) staff continues to pivot daily as we adapt to the developing needs of the pandemic. 
While there were many COVID-19-related changes at HFM, the following are a few of the major transformations: 
Before COVID-19, HFM had seven negative pressure rooms. It quickly became apparent that was not enough. Our Plant Operations Department quickly converted an additional 17 hospital rooms, one surgical suite, and six exam rooms in the Respiratory Clinic to negative pressure rooms. 
The HFM COVID-19 Hotline, Respiratory Clinic, and mass testing and vaccination sites are a huge priority to offer these resources to community members. HFM also assisted Manitowoc County Public Health with communitywide testing. From the beginning of the pandemic through December 2020, HFM ran more than 12,000 COVID-19 tests for the community. 
HFM rolled out telemedicine visits to provide patients access to virtually meet or talk to their health care provider. 
Just before Christmas 2020, COVID-19 vaccination began for health care workers and HFM began vaccinating its frontline employees. Since spring of 2021, HFM has administered over 10,000 COVID-19 vaccine doses in our community. 
The cost of HFM’s COVID-19 efforts was $959,561 in community benefit expenditures. As the COVID-19 situation continues to evolve, we know we will continue to adapt. We are grateful for the enormous outpouring of support from our community to our frontline staff. And perhaps most of all—HFM reaffirmed that its support for the community and unwavering dedication to being there in good times and in bad—is of the utmost importance.