Over the past year, Fort HealthCare and it's communities have demonstrated a responsiveness like no other time in our history. Fort HealthCare had many key initiatives to navigate through the COVID-19 pandemic. Working collaboratively with the Jefferson County Health Department and community partners, a COVID-19 Emergency Operations Center and Task Force was established. The virtual meetings were held frequently to discuss the best practices to manage our collaborative efforts during the pandemic.
Several of the immediate action items put into place are still happening today. Fort HealthCare was able to implement a drive-through COVID-19 testing process to keep patients and staff safe. They established a temporary walk-in clinic in Fort Atkinson to assist the community with non-COVID symptoms and concerns. They added a COVID-19 Triage phone line to provide information to the community and assist with contact tracing, and increased lab capacity and testing in the hospital. The addition of a more extensive video visit capability to their existing e+Care online service for primary, specialty, behavioral health, and rehab therapy service lines helped address the immediate patient needs. The community came together and donated over 2,000 masks and various items and they were able to distribute those to the community appropriately. COVID-19 vaccination clinics were established and up and running as quickly as possible to promote vaccination as the number one line of defense. Employees utilized innovative and collaborative techniques to ensure continued focus on employee safety and Fort HealthCare's culture, while providing patient-centered care.
Together they showed that they are responsive and a source of strength for our communities. These efforts continue today and will into the future.