Aurora Medical Center, Oshkosh, 2023 Community Benefits

A Little Extra Help When Business Slows

Jordan started his own company shortly after he and his wife married. Everything was going well at first and clients were flowing in from all directions. Jordan’s business was doing so well that his wife was able to accept a job that would pay less but allow her to be home more often.
 
Then the economy changed. The number of clients Jordan was able to contract with began to lessen drastically, and so did his income.
 
When Jordan found himself seeking care in the Emergency Department at Aurora Medical Center – Oshkosh, he couldn’t help but worry about how he’d pay his medical bill.
 
After being discharged, Jordan reached out to the hospital’s Financial Advocate to explain that he was self-employed and uninsured, and asked to set up a payment plan for his bill.
 
After hearing his story, the Financial Advocate asked Jordan if he would be willing to complete a financial assessment together. Jordan immediately agreed.
 
Based on Jordan’s family income, he was approved for a 100% discount through the Aurora Health Care Patient Financial Assistance Program.
 
“I didn’t know this program existed,” Jordan said. “I never thought I would be in a position where I would need this type of help and I am so thankful you all were there for me.”