Ed was eligible for his employer’s insurance plan, but he declined coverage because he couldn’t afford the premiums. Even though he works full time, it’s barely enough to cover his basic living expenses.

After weeks of avoiding care, Ed began experiencing some concerning symptoms. He went to a local Urgent Care seeking medical care. Upon his arrival, the Urgent Care team evaluated Ed and determined that he required services that were beyond the capabilities of the Clinic.

Ed was transferred to the Emergency Department at Aurora Medical Center – Mount Pleasant where he received the care he needed.

Upon discharge, the hospital’s Financial Advocate met with Ed and asked if he would like to complete a financial assessment. Ed agreed and they worked through the process together.
Following the assessment, Ed was approved for a 100% discount through the Aurora Health Care Patient Financial Assistance Program.