Sometimes patients require medical care before their benefits kick in.

When the Financial Advocate at Aurora Sinai Medical Center entered Geri’s room, she could immediately see the confusion on Geri’s face.

Geri told the advocate that she was just informed that her Medicaid had termed, and she wasn’t sure how she was going to pay for her upcoming surgery.

Geri and the advocate discussed the option of the special enrollment period with her employer since her Medicaid had just termed, however, new coverage would not backdate to cover her current hospital stay. The Financial Advocate suggested they complete a financial assessment to see if there were any other programs Geri would be eligible.

Thankfully, the Financial Advocate was able to approve Geri for a 100% discount through the Aurora Health Care Patient Financial Assistance Program.

Geri was immediately relived, repeatedly thanking the Financial Advocate.

“I was just happy we found a way to help,” said the Financial Advocate. “It was great to know we had a program that could help Geri now, so she didn’t delay her medical care while waiting for her new insurance to start.”