Like many healthcare organizations, St. Croix Health has faced significant challenges in recruiting and retaining skilled laboratory technicians. With local staffing shortages and a reliance on temporary staff, the organization turned to international recruitment. Following a referral from an existing team member, St. Croix Health partnered with Professional Healthcare Recruiters (PHR) and successfully hired three laboratory technicians from the Philippines, facilitating their transition with H1B visas.
 
The recruitment process involved virtual interviews, with PHR handling the visa and legal aspects. To support the new hires, St. Croix Health provided housing for the first 30 days and maintained regular virtual meetings to help them integrate smoothly into the team.
 
The arrival of these new team members has brought stability to the department, reducing reliance on temporary staff and allowing a focus on long-term improvements. For patients, this stability has enabled the resumption of important services that had been previously paused.
 
The new hires have shared their positive experiences: Racquel Penalosa highlighted the excitement of a "new beginning" and learning opportunities. Aira Boholst expressed gratitude for the warm welcome and support from the laboratory team. Odi Sadiasa praised the inclusive culture, describing it as a "second home."
 
This approach has enhanced both team cohesion and patient care at St. Croix Health.