Valued Voice

This webinar series showcases three Wisconsin hospitals, each offering a unique perspective on workplace violence prevention and/or Behavioral Response Team (BRT) implementation via their own webinar within the series. Incorporating these diverse presentations will create a focused and engaging series that highlights different approaches and real-world impact. For more information, see WHA Quality Events page. To register, click here. 

Webinar 1: Mayo Clinic Health System - Eau Claire
Title: Designing Safer Systems: Behavioral Safety Planning through DMAIC and Shared Governance
When: July 17, 2025, 12 - 1 p.m.

This session will provide a strategic overview of a multidisciplinary project aimed at reducing physical assault with injury against health care staff, improving both patient and staff safety, while lowering institutional costs. Attendees will explore how collaborative efforts across disciplines, including physicians, nursing, administration and operations, can drive meaningful change. 

Webinar 2: Mercyhealth Hospital and Trauma Center - Janesville
Title: Reducing Workplace Violence Through Violence Risk Screening and Meaningful Interventions
When: July 31, 2025, 12 - 1p.m.

The Mercyhealth team developed a targeted documentation tool to empower bedside staff to accurately record episodes of patient violence within the medical record. Alongside this, we implemented a violence risk screening tool embedded with meaningful interventions aimed at proactively identifying high-risk patients. This initiative supports staff safety, enhances leadership and security involvement and fosters a culture where safety is a top priority. By improving reporting practices, we aim to reduce incidents of workplace violence and better protect our health care teams.

Webinar 3: ThedaCare
Title: Development and Implementation of a Workplace Violence Prevention Program by Focusing on Collaboration and Team Member Preparation
When: August 14, 2025, 12 - 1 p.m.

ThedaCare is committed to providing high-quality, comprehensive care for our communities. The health care system is also committed to the safety of patients, visitors and team members. With trends of increasing Workplace Violence (WPV) episodes directed at health care personnel, ThedaCare leaders developed a Workplace Violence Prevention framework and program to better prepare team members to identify and respond to potential workplace violence situations. This session will highlight how this framework and program was implemented at ThedaCare Regional Medical Center–Neenah.