Valued Voice

On March 21, WHA Chief Quality Officer Nadine Allen and WHA Clinical Quality Improvement Manager Jill Lindwall taught the virtual Quality Improvement (QI) class as part of the WHA Health Care Leadership Academy.


 
One of the focuses of the class was the foundational understanding of why QI is important, not only for their job roles but also for high-performing Wisconsin hospitals in general. One of these core tenets is that QI improves quality, performance and outcomes while safely reducing costs. This can be seen in the areas of:
 

• Care delivery experience
• Systems and processes
• Communication
• Care coordination

Allen and Lindwall facilitated discussions around QI initiatives that class participants were engaged with at their respective hospitals.
 
To learn more about the WHA Health Care Leadership Academy, contact WHA Vice President of Education and Marketing Leigh Ann Larson.