Agenda

Wednesday, February 08
8:00 AM-10:00 AM
Welcome: Launch, Assessments and Debriefs

Jon Kaupla, President/Executive Director, CPED
David Hafner, Program Coordinator, CPED
Lisa Yaffe, Program Director, CPED

Leigh Ann S. Larson, Vice President of Education and Marketing, WHA                                                         
 
 
Virtual


Tuesday, February 21
8:30 AM-11:30 AM
Kick-off and The Business of Health Care: Leadership, Strategy, and Understanding the Business

As healthcare leaders, we deliver clinical expertise each day, yet also need to understand strategic leadership and the fundamentals of the business of healthcare. In this session, we will provide an overview of the economic pressures in the health care industry and responses to these pressures by health care organizations. We will discuss the importance of the relationship between operating results and the financial health of the health care organization and introduce you to the economics of managing the cost structure and revenue function of the operating budget in different payment environments (fee-for service, bundled, and capitated.)

Eric Borgerding, President and CEO, WHA
Jon Kaupla, President/Executive Director, CPED

Adam J. Bock, MBA, PhD, Instructor, CPED

TBD

 
Fluno Center - Madison, WI
11:30 AM-12:30 PM
Lunch

 
Fluno Center - Madison, WI
12:30 PM-4:30 PM
The Business of Health Care: Leadership, Strategy, and Understanding the Business, con't

As healthcare leaders, we deliver clinical expertise each day, yet also need to understand strategic leadership and the fundamentals of the business of healthcare. In this session, we will provide an overview of the economic pressures in the health care industry and responses to these pressures by health care organizations. We will discuss the importance of the relationship between operating results and the financial health of the health care organization and introduce you to the economics of managing the cost structure and revenue function of the operating budget in different payment environments (fee-forservice, bundled, and capitated.)

TBD
Fluno Center - Madison, WI


Wednesday, February 22
8:30 AM-11:30 AM
The Business of Health Care: Leadership, Strategy, and Understanding the Business Part 2

As healthcare leaders, we deliver clinical expertise each day, yet also need to understand strategic leadership and the fundamentals of the business of healthcare. In this session, we will provide an overview of the economic pressures in the health care industry and responses to these pressures by health care organizations. We will discuss the importance of the relationship between operating results and the financial health of the health care organization and introduce you to the economics of managing the cost structure and revenue function of the operating budget in different payment environments (fee-for service, bundled, and capitated.)

TBD

 
Fluno Center - Madison, WI
11:30 AM-12:30 PM
Lunch
 
12:30 PM-4:30 PM
Understanding & Navigating Ethical Issues in Health Care

High ethical standards are critical in a healthcare environment. Whether working as a physician, clinician, or other healthcare administration role, moral decision-making must be applied to healthcare practices and policies. In this session, we will explore emerging issues in healthcare ethics with a goal of preparing for the future of healthcare.

Jennifer M. Olson, MBA, Instructor, CPED
Fluno Center - Madison, WI


Thursday, February 23
8:30 AM-11:30 AM
Relationship Management: Communication & Influence Across a Matrix Part 1

The ability to communicate effectively, build strong partnerships in the workplace, and influence with confidence and credibility are core skills necessary for every health care professional. In this session, we will explore the elements of emotional intelligence, and how they serve as foundational competencies for successful leadership, influence, and relationship management within complex matrixed health care environments. 


Deb Skarda, MBA, MSN, PCC, Instructor, CPED


 
Fluno Center - Madison, WI
11:30 AM-12:30 PM
Lunch
 
12:30 PM-4:15 PM
Relationship Management: Communication & Influence Across a Matrix Part 2

The ability to communicate effectively, build strong partnerships in the workplace, and influence with confidence and credibility are core skills necessary for every health care professional. In this session, we will explore the elements of emotional intelligence, and how they serve as foundational competencies for successful leadership, influence, and relationship management within complex matrixed health care environments. 


Deb Skarda, MBA, MSN, PCC, Instructor, CPED

 
Fluno Center - Madison, WI
4:15 PM-4:30 PM
Introduction of the Professional Masters of Business Administration (PMBA)

Enno Siemson, Associate Dean of the MBA and Masters Programs, Wisconsin School of Business

Leslie Petty, Assistant Dean of the Evening, Executive and Professional MBA Programs, Wisconsin School of Business
 
Fluno Center - Madison, WI


Tuesday, March 07
8:00 AM-10:00 AM
Executive Project Sponsorship: The "Must Know" Essentials for Leading Organizational Projects

As leaders within a healthcare environment, we are often called upon to lead or sponsor projects to address important departmental or organizational initiatives. In this session, we will explore the important role a project executive plays when sponsoring a key project or initiative, how to set the project up for success and ensure needed outcomes are delivered, and how the executive sponsor role is integrated and demonstrated throughout the project lifecycle.

Scott Converse, Program Director, Project Management, Lean Six Sigma, and Business Analysis, CPED
Virtual


Tuesday, March 21
8:00 AM-10:30 AM
WHA Quality Improvement Quality Improvement is everyone’s responsibility, top to bottom, and integrated into an organization’s high reliability culture.  Knowing the right questions to ask of Quality leaders and understanding how to use the multitude of data available for Quality Governance is the key driver to improving patient safety and reducing harm.   Also included in this module is the Institute of Healthcare Improvement’s  (IHI) Triple Aim Model.  The Triple Aim involves improving the patient experience of care (quality and satisfaction), driving down cost, and improving population health. Also, the Science of Quality improvement models such as the Plan, Do, Study, Act (PDSA), Small Tests of Change (STOC), Lean Six Sigma and others will be presented as templates and resources for implementing change.  

 

Nadine Allen, BS, MBA, CPHQ, Chief Quality Officer, WHA
Jill Lindwall, Clinical Quality Improvement Manager
Virtual


Tuesday, April 11
8:00 AM-10:00 AM
Effectively Navigating Difficult Conversations & Conflict


The workplace is a melting pot of professionals with varying personality styles and communication preferences, generational and cultural differences, and a wide variety of interests, motivations, backgrounds, and skills. Inevitably, situations arise where goals and perspectives may clash, and we need to have challenging conversations. The ability to have these courageous conversations and navigate conflict with candor and credibility is an essential skill for success in the workplace. Through understanding your own conflict style and developing our ability to effectively communicate in these challenging situations leads to more effective relationships, a more constructive culture, and a better performing team and organization.

Tracey Nelson, SPHR, CPLP, Instructor, CPED

Virtual


Thursday, April 27
8:00 AM-10:30 AM
WHA Information Center

 

As a wholly owned subsidiary of the Wisconsin Hospital Association, WHAIC has a strong heritage of meeting the ever-changing, broad-based needs of health care stakeholders statewide. From helping hospitals and ambulatory surgery centers submit data in compliance with state mandates – to providing data sets, tools, reports and analytic services to health care providers and patients – WHAIC remains committed to serving our customers and maximizing the value that can be realized from Wisconsin’s health care data. In this module, you will have the chance to expand your knowledge on how to turn your health care data into actionable insights for timely and reliable decision-making with our visualization tools and dashboards, and learn how to analyze data to evaluate health care services, patient populations, utilization, staffing, financial and market performance and much more.



Jennifer Mueller, MBA, RHIA, FACHE, FAHIMA, Vice President, WHA Information Center
Brian Competente, Director of Operations, WHA Information Center
Derek Buchholz, Data Visualization Analyst, WHA Information Center

 

Virtual


Wednesday, May 10
8:00 AM-10:00 AM
Leading Health Care Teams in an Interprofessional Workplace



Leading interprofessional teams in a health care environment requires a different skillset than managing individual performance. A high-performance team is a group of actively engaged and goal-focused individuals who collaborate and innovate to achieve consistently extraordinary results. This 2-hour virtual session will help you identify the conditions necessary for effective team performance, accurately diagnose team issues, and create insights for learning how to cultivate dynamic and high performing teams that get results and achieve needed outcomes.

Steve King, M.A., Instructor, CPED

Virtual


Wednesday, May 24
8:00 AM-10:00 AM
WHA Government Relations

 

Kyle O'Brien, Sr. Vice President of Government Relations, WHA

Virtual


Wednesday, June 21
8:30 AM-11:30 AM
Executive Presence: Communicating with Confidence & Credibility

Executive presence can be a leadership differentiator and impacts your influence and credibility with others. Whether you’re presenting an idea, giving a formal presentation, or leading a team meeting, executive presence means you can communicate in a clear and compelling way enhancing how you are perceived as a leader. This session will help you strengthen your verbal and nonverbal leadership communication cultivating a strong executive presence. 

Katrina Cravy, CPED

 
Fluno Center - Madison, WI
11:30 AM-12:30 PM
Lunch
Fluno Center - Madison, WI
12:30 PM-4:00 PM
Digitization and the Future of Health Care

Digital technologies and big data offer tremendous opportunities to improve and enhance the delivery of health care. As the healthcare industry continues movement toward digital transformation, this session focuses on the importance of cultivating a digital mindset as leaders explore both the challenges and opportunities created through the rapid advancement of technologies in pursuit of better patient care and greater efficiency in delivery of healthcare solutions.


Vallabh "Samba" Sambamurth, Ph.D., Albert O. Nicholas Dean Wisconsin School of Business‚Äč, CPED

 
Fluno Center - Madison, WI
4:00 PM-6:00 PM
Graduation and Celebration Reception



 
Fluno Center - Madison, WI


Thursday, June 22
8:30 AM-11:30 AM
Leading Strategic Change in Times of Uncertainty & Disruption Part 1

Health care has been operating through constant change for decades while navigating rapidly advancing technologies, evolving standards of care, changing patient and population demographics, cost pressures, evolving fee and reimbursement models, and complexities in the legal and regulatory environment. With the recent pandemic and change on the horizon, this transformation and disruption creates a need to build resilient and capable health care leaders with the skills to successfully navigate the complexities and opportunities of the future of healthcare. Be prepared to effectively lead change within your organization by learning strategies that will help you adapt to these new realities and changing conditions.


Jeff Chan, M.A., Instructor, CPED

 
Fluno Center - Madison, WI
11:30 AM-12:30 PM
Lunch
Fluno Center - Madison, WI
12:30 PM-2:00 PM
Leading Strategic Change in Times of Uncertainty & Disruption Part 2

Health care has been operating through constant change for decades while navigating rapidly advancing technologies, evolving standards of care, changing patient and population demographics, cost pressures, evolving fee and reimbursement models, and complexities in the legal and regulatory environment. With the recent pandemic and change on the horizon, this transformation and disruption creates a need to build resilient and capable health care leaders with the skills to successfully navigate the complexities and opportunities of the future of healthcare. Be prepared to effectively lead change within your organization by learning strategies that will help you adapt to these new realities and changing conditions.


Jeff Chan, M.A., Instructor, CPED

 
Fluno Center - Madison, WI
2:00 PM-4:30 PM
Learning Actions, Next Steps, and Wrap up

Tracey Nelson, SPHR, CPLP, Instructor, CPED


 
Fluno Center - Madison, WI