Welcome: Launch, Assessments and Debriefs

Jon Kaupla, President/Executive Director, CPED
David Hafner, Program Coordinator, CPED
Lisa Yaffe, Program Director, CPED
Leigh Ann S. Larson, Vice President of Education and Marketing, WHA

Virtual

Kick-off and The Business of Health Care: Leadership, Strategy, and Understanding the Business

As healthcare leaders, we deliver clinical expertise each day, yet also need to understand strategic leadership and the fundamentals of the business of healthcare. In this session, we will provide an overview of the economic pressures in the health care industry and responses to these pressures by health care organizations. We will discuss the importance of the relationship between operating results and the financial health of the health care organization and introduce you to the economics of managing the cost structure and revenue function of the operating budget in different payment environments (fee-for service, bundled, and capitated.)

Jon Kaupla, President/Executive Director, CPED
Eric Borgerding, President and CEO, WHA
Adam J. Bock, MBA, PhD, Instructor, CPED
 

Fluno Center - Madison, WI

Lunch

 

Fluno Center - Madison, WI

The Business of Health Care: Leadership, Strategy, and Understanding the Business, con't

As healthcare leaders, we deliver clinical expertise each day, yet also need to understand strategic leadership and the fundamentals of the business of healthcare. In this session, we will provide an overview of the economic pressures in the health care industry and responses to these pressures by health care organizations. We will discuss the importance of the relationship between operating results and the financial health of the health care organization and introduce you to the economics of managing the cost structure and revenue function of the operating budget in different payment environments (fee-forservice, bundled, and capitated.)

Ann Martel, Instructor, CPED

Fluno Center - Madison, WI

Understanding Values, Navigating Ethical Issues, and Incorporating the Inclusion and AI Imperatives in Healthcare

High ethical standards are critical in a healthcare environment. Whether working as a physician, clinician, or other healthcare administration role, moral decision-making must be applied to healthcare practices and policies. In this session, we will explore emerging issues in healthcare ethics with a goal of preparing for the future of healthcare.

Jennifer M. Olson, MBA, Instructor, CPED
 

Fluno Center - Madison, WI

Lunch
 

Relationship Management: Communication & Influence Across a Matrix

The ability to communicate effectively, build strong partnerships in the workplace, and influence with confidence and credibility are core skills necessary for every health care professional. In this session, we will explore the elements of emotional intelligence, and how they serve as foundational competencies for successful leadership, influence, and relationship management within complex matrixed health care environments. 


Deb Skarda, MBA, MSN, PCC, Instructor, CPED
 

Fluno Center - Madison, WI

Executive Project Sponsorship: The "Must Know" Essentials for Leading Organizational Projects
As leaders within a healthcare environment, we are often called upon to lead or sponsor projects to address important departmental or organizational initiatives. In this session, we will explore the important role a project executive plays when sponsoring a key project or initiative, how to set the project up for success and ensure needed outcomes are delivered, and how the executive sponsor role is integrated and demonstrated throughout the project lifecycle.

Scott Converse, Program Director, Project Management, Lean Six Sigma, and Business Analysis, CPED
 

Virtual

WHA Information Center

As a wholly owned subsidiary of the Wisconsin Hospital Association, WHAIC has a strong heritage of meeting the ever-changing, broad-based needs of health care stakeholders statewide. From helping hospitals and ambulatory surgery centers submit data in compliance with state mandates – to providing data sets, tools, reports and analytic services to health care providers and patients – WHAIC remains committed to serving our customers and maximizing the value that can be realized from Wisconsin’s health care data. In this module, you will have the chance to expand your knowledge on how to turn your health care data into actionable insights for timely and reliable decision-making with our visualization tools and dashboards, and learn how to analyze data to evaluate health care services, patient populations, utilization, staffing, financial and market performance and much more.


Brian Competente, Director of Operations, Vice President, WHA Information Center
Emily Holden, Data Operations Specialist, WHA Information Center
 

Virtual

Effectively Navigating Difficult Conversations & Conflict

The workplace is a melting pot of professionals with varying personality styles and communication preferences, generational and cultural differences, and a wide variety of interests, motivations, backgrounds, and skills. Inevitably, situations arise where goals and perspectives may clash, and we need to have challenging conversations. The ability to have these courageous conversations and navigate conflict with candor and credibility is an essential skill for success in the workplace. Through understanding your own conflict style and developing our ability to effectively communicate in these challenging situations leads to more effective relationships, a more constructive culture, and a better performing team and organization.

Tracey Nelson, SPHR, CPLP, Instructor, CPED
 

Virtual

WHA Quality Improvement Quality Improvement is everyone’s responsibility, top to bottom, and integrated into an organization’s high reliability culture.  Knowing the right questions to ask of Quality leaders and understanding how to use the multitude of data available for Quality Governance is the key driver to improving patient safety and reducing harm.   Also included in this module is the Institute of Healthcare Improvement’s  (IHI) Triple Aim Model.  The Triple Aim involves improving the patient experience of care (quality and satisfaction), driving down cost, and improving population health. Also, the Science of Quality improvement models such as the Plan, Do, Study, Act (PDSA), Small Tests of Change (STOC), Lean Six Sigma and others will be presented as templates and resources for implementing change.  


Nadine Allen, BS, MBA, CPHQ, Chief Quality Officer, WHA
Jill Lindwall, Quality Director, WHA
 

Virtual

Leading Health Care Teams in an Interprofessional Workplace

Leading interprofessional teams in a health care environment requires a different skillset than managing individual performance. A high-performance team is a group of actively engaged and goal-focused individuals who collaborate and innovate to achieve consistently extraordinary results. This 2-hour virtual session will help you identify the conditions necessary for effective team performance, accurately diagnose team issues, and create insights for learning how to cultivate dynamic and high performing teams that get results and achieve needed outcomes.

Steve King, M.A., Instructor, CPED
 

Virtual

WHA Government Relations - The Medicare/Medicaid Test: Why Effective Advocacy is a Critical Skill for Health Care Leaders

Health care leaders can play an instrumental role in the development of public policy at both the state and federal level. But effective advocacy is a well-planned journey, not a series of sporadic sprints. Successful health care leaders make advocacy a deliberate priority and leverage resources available to them through advocacy organizations, like the Wisconsin Hospital Association.

This session will dissect case studies when advocacy from health care leaders has been effective to influence a public policy outcome and give tools to participants so they, too, can become an effective advocate to protect high quality, high value health care in Wisconsin.

Kyle O'Brien, Sr. Vice President of Government Relations, WHA
 

Virtual

Executive Presence: Communicating with Confidence & Credibility

Executive presence can be a leadership differentiator and impacts your influence and credibility with others. Whether you’re presenting an idea, giving a formal presentation, or leading a team meeting, executive presence means you can communicate in a clear and compelling way enhancing how you are perceived as a leader. This session will help you strengthen your verbal and nonverbal leadership communication cultivating a strong executive presence. 

Tiffany Ogle, Instructor, CPED
 

Fluno Center - Madison, WI

Lunch

Fluno Center - Madison, WI

Digitization and the Future of Health Care

Digital technologies and big data offer tremendous opportunities to improve and enhance the delivery of health care. As the healthcare industry continues movement toward digital transformation, this session focuses on the importance of cultivating a digital mindset as leaders explore both the challenges and opportunities created through the rapid advancement of technologies in pursuit of better patient care and greater efficiency in delivery of healthcare solutions.


Vallabh "Samba" Sambamurthy, Ph.D., Albert O. Nicholas Dean Wisconsin School of Business​, CPED
 

Fluno Center - Madison, WI

Graduation and Celebration Reception

Fluno Center - Madison, WI

Leading Strategic Change in Times of Uncertainty & Disruption

Health care has been operating through constant change for decades while navigating rapidly advancing technologies, evolving standards of care, changing patient and population demographics, cost pressures, evolving fee and reimbursement models, and complexities in the legal and regulatory environment. With the recent pandemic and change on the horizon, this transformation and disruption creates a need to build resilient and capable health care leaders with the skills to successfully navigate the complexities and opportunities of the future of healthcare. Be prepared to effectively lead change within your organization by learning strategies that will help you adapt to these new realities and changing conditions.

Jeff Chan, M.A., Instructor, CPED

Fluno Center - Madison, WI

Lunch

Fluno Center - Madison, WI

Leading Strategic Change in Times of Uncertainty & Disruption, continued


Jeff Chan, M.A., Instructor, CPED
 

Fluno Center - Madison, WI

Reflection and Action Planning


Jeff Chan, M.A., Instructor, CPED
 

Fluno Center - Madison, WI