Nadine Allen, BS, MBA
Chief Quality Officer
Wisconsin Hospital Association
Nadine Allen is the Chief Quality Officer for the Wisconsin Hospital Association. In this role, she provides executive leadership of a variety of health care quality improvement efforts, including the CMS Hospital Quality Improvement Contract (HQIC) through a partnership with Superior Health Quality Alliance, WHA’s CheckPoint public reporting of quality measures website, and represents WHA on several state and national quality improvement taskforces and advisory groups.
Adam J. Bock, MBA, PhD
Instructor
CPED
Adam is an award-winning academic, serial entrepreneur, and experienced strategy consultant. Adam has co-authored three books and has published more than 20 peer-reviewed articles and book chapters. He was a strategy consultant with Michael Porter’s Monitor Group. Adam co-founded four university spin-outs in the life sciences: Nerites Corporation, Stratatech Corporation, Virtual Incision Corporation, and Cellular Logistics. He served as CFO of all four ventures and interim CEO of two of the companies. Adam provides executive education and coaching in strategy, entrepreneurship, and innovation through the Center for Professional & Executive Development at the Fluno Center. He has taught courses on strategy, entrepreneurship, and innovation at universities around the world. He has also developed a series of online entrepreneurship courses in use in the UK and the US. He won the 2018 National 3E Award from the United States Association of Small Business and Entrepreneurship (USASBE) for the best experiential entrepreneurial classroom activity. Adam is a Fellow of the UK Higher Education Academy. Adam served on the World Entrepreneurship Forum (Lyon, France) from 2011-2013. Adam holds bachelors’ degrees in Aeronautical Engineering and Quantitative Economics from Stanford University, an MBA from the University of Wisconsin-Madison, and a Ph.D. in Innovation and Entrepreneurship from Imperial College London.
Jeff Chan, M.A.
Instructor
CPED
Jeff specializes in working with companies to improve organizational performance and productivity through expertise in change management and business transformation. He has held general management and senior human resource positions with BP/Amoco, Hewitt, Sears, Spiegel, and for the past 10 years has been the President of Chan Management Consulting. Clients of Chan Management Consulting include ITW, Baxter, CME, Mondelez, Blue Cross Blue Shield Association, Navistar, RJ O’Brien and Associates, Elevance, DeVry, Grainger, Mercer, Nalco, and McCain Foods. Jeff is on the Board of Directors with the Association of Change Management Professionals and works to improve the field of change management through education, professional certification and advancement of the Change Management Association. Jeff has a B.A. from Michigan State University in Education and a M.A. from Michigan State University in Labor and Industrial Relations.
Brian Competente
Vice President
WHA Information Center
Brian Competente is the Vice President and Privacy Officer of the Information Center. He has been with WHAIC for 20 years, most recently holding the position of director of operations for the past eight years. When asked about his goals in this new position, Brian said, "My focus is to empower health care stakeholders in Wisconsin to transform data into actionable insights, facilitating timely and reliable decision-making. Through the provision of data sets, tools, reports and analytic services, WHAIC assists health care providers and patients, ensuring that customers derive maximum value from Wisconsin's health care data."
Scott Converse
Program Director, Project Management, Lean Six Sigma, and Business Analysis
CPED
With over 2 decades of teaching experience at the Wisconsin School of Business, Scott has developed numerous courses in his areas of expertise which include: project management, portfolio management, gathering business requirements, process improvement using Lean Six Sigma, business statistics, and decision making. As a practitioner, coach, and technical advisor he is involved each year in the review of dozens of projects that range in size from the local workgroup level to enterprise-wide initiatives. He also has over a decade of applied experience in the field as a former information technology director and software technologist. Scott is a Six Sigma black belt and received his M.B.A. from the University of Wisconsin – Madison. He holds a B.S. degree in physics from the University of Wisconsin – Eau Claire.
Emily Holden
Data Operations Specialist
WHA Information Center
Emily is a Data Operations Specialist at the Wisconsin Hospital Association Information Center. She has been with the Information Center for over four years. Before her role at WHAIC, she was a graduate from the Universityof Wisconsin - La Crosse with a BS in Public Health.
Steve King, MA
Instructor
CPED
Steve is adjunct faculty for the Wisconsin School of Business Center for Professional & Executive Development. Prior to this role, Steve served as the president and executive director of the Center for five years. Formerly, Steve was chief learning officer and vice president of talent management for Baxter. Prior to this position, Steve was the senior vice president of human resources at Hewitt Associates for seven years, with responsibility for all aspects of human resources for the international consulting and outsourcing firm, and he was Hewitt’s chief learning officer for three years. Before joining Hewitt, Steve was with the Bank of Montreal’s Institute for Learning, where he was the faculty head for leadership and change management. He also held training and management development positions at CVS Caremark and BMO Harris Bank. Steve has an M.A. from the University of Wisconsin and a B.A. from the University of Iowa, both in economics.
Jill Lindwall
Director of Quality
WHA
Jill joined the WHA quality team in 2019. As a Clinical Quality Improvement Manager, Jill oversees a variety of quality initiatives and programs engaging regularly with hospital quality leaders to drive measurable improvement in hospital quality measures. Jill leads the Hospital Quality Improvement Contract (HQIC) effort for Wisconsin hospitals, where she provides technical assistance, training, and coaching, to participating hospitals on priority quality projects. She directs the Wisconsin Partnership Program (WPP) funded Rural Health Substance Use clinical Support (RHeSUS) Program, partnering with UW School of Family Medicine and Public Health - PROTEA, and supports, coordinates, and facilitates quality professional development opportunities including the Wisconsin Quality Residency Program. Jill is a Registered Nurse (RN), Certified Professional in Healthcare Quality (CPHQ), holds a BSN from Marquette University, and a MSN from Edgewood College.
Ann Martel
Instructor
CPED
Ann Martel is a highly regarded business leader with a passion for delivering high-energy presentations and classes on the topics of business acumen and improving personal results. Clients such as Honeywell, NetSmart and Marquette University have praised her business knowledge, strategic approach and “real world” insight. Her expertise in the Health Care, Insurance and Senior Living industries have provided valuable insight to clients such as Siemens Healthcare, Northeast Georgia Healthcare System, Catamaran Pharmaceuticals and American College of Pathologists.
A dynamic executive and Certified Public Accountant with more than 20 years of Fortune 500 Company, Ann possesses visionary, strategic analytical skills, and an ability to flawlessly juggle multiple priorities, looming deadlines and large-scale projects. She believes in consistently obtaining results through leadership, culture and cohesive team building, especially in virtual environments. Ann has served as CFO/Controller to a variety of organizations in the health care industry including Anthem/Wellpoint, Commonwealth Medical Group, Attic Angel Senior Community, Wisconsin Breast Cancer Coalition and Oakwood Lutheran Senior Ministry. In addition, as the Assistant Medicare CFO at National Government Services, one of the largest Medicare contractors in the United States, Ann had the opportunity to work on several large-scale projects with the Centers for Medicaid and Medicare Services. (CMS) Her experience from the provider perspective, private insurance perspective, non-profit perspective and government perspective gives her a unique insight to real-world challenges facing the industry right now.
Ann’s many years of teaching experience at Marquette University in Milwaukee has prepared her to engage audiences of all levels of tenure and experience. Ann holds a BBA in Accounting from the University of Wisconsin and has completed the coursework for her MBA from Cardinal Stritch College.
Tracy Nelson, MSOD, SPHR, CPLP
Instructor
CPED
Tracy Nelson, MSOD, SPHR, CPLP, is a senior level human resources, organizational development, and learning/talent development leader with over 30 years of business experience in a variety of industries spanning healthcare, financial services, insurance, hospitality, manufacturing, and non-profit. She served as vice president of talent solutions for the University of Wisconsin Center for Professional & Executive Development and now serves client organizations as a talent solutions advisor. In addition, Tracy is adjunct faculty in the MBA program at the Wisconsin School of Business, part of the University of Wisconsin. She is on the executive board of directors for GMA Society for Human Resources Management, and served as a chapter president for the Association for Talent Development. Tracy was one of the first in the nation to earn the certified professional in learning & performance designation through the National Association for Talent Development, and has also earned the senior professional in human resources designation. She is certified through Human Capital Institute in strategic workforce planning, and is a Prosci-certified change management consultant. Tracy is certified to use a variety of assessment tools such as the full suite of Human Synergistics culture, leadership, and team assessments, as well as DISC, Big 5, and more.
Kyle O'Brien
Sr. Vice President of Government Relations
WHA
Kyle O’Brien joined the Wisconsin Hospital Association in December 2012 as Vice President, Government Relations and currently serves as Senior Vice President, Government Relations. His primary responsibilities consist of day-to-day lobbying and advocacy with state policymakers on issues impacting Wisconsin hospitals and health systems. O’Brien worked as research staff for several lawmakers in the Wisconsin State Capitol, including on the state’s budget-writing Joint Finance Committee. Following his time in the legislature, O’Brien served as legislative liaison at the Wisconsin Department of Health Services. O’Brien holds a bachelors degree in finance and marketing from the University of Wisconsin – La Crosse.
Tiffany Ogle
Instructor
CPED
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Tiffany Ogle is the co-host of The Morning Blend on TMJ4 (NBC), Milwaukee’s morning lifestyle talk show weekdays live at 9am. You may have also seen her on the court, behind the podium, or on the field when she worked as the In-game Host for the Milwaukee Bucks, Milwaukee Brewers, Lakeshore Chinooks, Host of GolfBound, or emceeing charity events in our community. Tiffany’s background is in Organizational Psychology. She has been coaching media, on-camera performance, entertainment business, etiquette, and pageant coaching for 18 years. Her love of all things personality and performance have led her to further study cognitive behavioral therapy, neurolinguistic programming (NLP), and digital marketing and e-commerce. As a speaker and coach, she has traveled to hundreds of corporations, worked with CEO’s and nonprofits across the Midwest, and loves to share stories from her own keynote and experiences, which contrast her “past life” in corporate IT recruiting with the entertainment business. She firmly believes you too can have work you love by knowing your purpose and having your own personal brand!
Jennifer M. Olson, MBA
Instructor
CPED
Ms. Olson is a highly regarded, award-winning health care executive best known for her strategic and operational leadership in driving enterprise health care solutions. Ms. Olson is currently the senior vice president, chief operating officer at Children’s Minnesota. In this role, she oversees vital areas of health system operations, including inpatient, ambulatory, diagnostic services, pharmacy, partnerships, strategic planning and growth, value and clinical excellence, marketing/communications, and provider outreach. Ms. Olson also provides strategic and operational oversight of the Mother Baby Fetal, Cardiovascular and Neurosciences Institutes. Prior to this role, Ms. Olson served as senior vice president of system operations and chief strategy officer for Children’s Minnesota. From 2010–2015, she was the vice president of operations for the Mother Baby clinical service line, a collaboration between Children’s Minnesota and Allina Health. Prior to her career at Children’s Minnesota, she held roles at Deloitte Consulting and the University of Wisconsin Hospital and Clinics. Ms. Olson earned her MBA with a focus in Management and Health Care, and an undergraduate degree in Finance, both from the University of Wisconsin – Madison.
Vallabh "Samba" Sambamurthy, PhD
Albert O. Nicholas Dean of the Wisconsin School of Business
Dr. Vallabh “Samba” Sambamurthy is the Albert O. Nicholas Dean of the Wisconsin School of Business, a position he has held since 2019. Sambamurthy is a leading expert on how businesses compete in the digital economy. His work has been featured in leading academic journals. Several Fortune 500 firms have engaged him as a consultant. Working with executive clients and academic colleagues in China, Taiwan, Singapore, India, and Hong Kong, Sambamurthy has focused on digital business transformations, strategic alignment, governance, and innovation. He has co-authored several books on digital transformation. He has served on the editorial boards of premier academic journals, including two terms as editorin-chief of Information Systems Research and leadership roles in professional associations. Sambamurthy has garnered several recognitions for contributions to teaching, research, outreach, and mentoring. The Association of Information Systems honored him with the LEO Lifetime Achievement award. He was selected as a distinguished fellow of the Information Systems Society at INFORMS, and he received the William Beal Distinguished Faculty Award— the highest honor accorded by Michigan State University. Sambamurthy received his PhD from the University of Minnesota, his MBA from the Indian Institute of Management, and his B.E. from the National Institute of Technology (Tiruchirappalli, India).
Deb Skarda, MBA, MSN, PCC
Instructor
CPED
Deb brings more than 30 years of experience in healthcare, business, and people transformation while working at Abbott, Hospira, and AbbVie. She has had leadership responsibility for nearly 100 employees and managed an expense budget of $350M while working in various research and development functions. She has experience with mergers, divestitures, product launches, organizational redesign, new system/process implementation, communications strategies, operational efficiency, and overall culture and engagement activities. As an experienced leader, she knows the challenges of thriving in highly matrixed organizations, leading people in global locations and navigating on-going change. She partners with leaders to enhance their impact and “success formula” through executive coaching and leadership development consultation. Deb earned her BSN from Viterbo University, MSN from University of Wisconsin-Milwaukee, MBA from Lake Forest Graduate School of Management, and her Coaching Certification of University of Wisconsin-Madison. She holds a Professional Certified Coach (PCC) designation from the International Coach Federation (ICF). She holds various certifications including Dare to Lead™ facilitator, Hogan assessment, and Working Genius.
Lisa Yaffe, M.B.A.
Program Director - Executive Leadership
CPED
Lisa leverages decades of corporate and consulting experience to educate, counsel, and coach managers, executives, and leadership teams in the science and art of leadership and organizational culture. As a program director, instructor, and coach at the Wisconsin School of Business Center for Professional & Executive Development, Lisa advises to the rich leadership content within the Executive Leadership and Transition to Executive Management certificate programs. Her background includes a range of human resources, leadership development, culture, and change experience, most recently from Baxter Healthcare and Hewitt Associates. Lisa has earned an M.B.A. from Southern Methodist University, and both a Masters in Liberal Arts and a Certificate in Leadership from the University of Chicago. She is also a certified consultant with Human Synergistics, International. Her most important challenge is championing change in the public school where she is on the board of education.
Lisa will be working with program participants on their IDPs and individualized coaching.