Mile Bluff Medical Center, 2020 Community Benefit

Charity Care Program Improves Access to Care for Hundreds Annually

Nearly $1.5 million and 355 individuals – those statistics represent the impact Mile Bluff Medical Center’s financial assistance program had during the 2019 fiscal year. A top focus of the Mile Bluff organization is to continually improve the community’s access to medically necessary care. This sometimes involves removing barriers that keep people from seeking out health care in the first place – barriers such as financial burden. By offering payment reductions and debt forgiveness through its charity care program, Mile Bluff makes it possible for patients to receive the care they need, despite their lack of ability to pay for that care on their own. It comes as no surprise then, that when patients receive assistance, Mile Bluff receives thanks. “We get so many messages from patients who want to let us know how absolutely grateful they are to Mile Bluff for providing help,” commented Pam, a patient accounts specialist. "Two of my favorite notes of thanks from this past year are as follows.”

“Thank you…without your help we would be in a very bad financial situation.”

“We are so thankful for Mile Bluff. Without the financial assistance we received, my wife and I would not be able to afford to both eat and pay other necessary bills.”

In a society that often puts more value on getting ahead than helping others, it is refreshing to know that a lot of good is still done through the work of non-profit medical centers such as Mile Bluff.