Dear Aurora Financial Advocate,
I am a single mom with two little kids. I recently visited the Emergency Department at Aurora Medical Center in Washington County. I don’t have insurance, but I wasn’t sure where else to go when I needed help.
I’ve been sick for a while, but my boss finally told me that I wouldn’t be allowed to work again until I saw a doctor. I am an hourly employee so working less hours means making less money. I’ve been asking my employer for years about getting access to insurance through them, but the reply is always, “We’re working on it.”
While I was in the hospital, you met with me and helped me complete a financial assessment. When you approved me for a 100% discount on my care through the Aurora Helping Hand Patient Financial Assistance program, you made my day!
My life has gotten so much better since my hospital stay. My symptoms are gone, and I am back to work full-time. It’s all thanks to you, the Aurora Helping Hand program, and all the other people who took care of me at the hospital. 
Thank you. 
-A Grateful Patient