Froedtert Menomonee Falls Hospital, Menomonee Falls, 2021 Community Benefit

Community Outreach Health Clinic Celebrates 20 Years

Since 2000, the Community Outreach Health Clinic in Menomonee Falls has been a beacon of hope for uninsured patients across Waukesha, Milwaukee, Washington and Ozaukee counties in need of health care services. Each year there are more than 1,000 patient visits with men and women seeking basic medical care, laboratory tests and counseling sessions for general psychiatry and alcohol and drug abuse. 
Many patients visiting the clinic are in need of guidance and education to manage diabetes, hypertension and other chronic conditions. That was the case for Wayne, a patient who was sick and didn’t know where to turn when he lost his job and his medical insurance. 

“The clinic saved my life in 2019,” said Wayne, who lives in Milwaukee. “If I didn’t have a place to get my blood pressure, diabetes, thyroid and heart checked, I would have ended up in the emergency room and I may not be here today. The volunteers are great and I felt comfortable right away. They treat patients with dignity and respect. There are no words to describe how thankful I am for the care I’m receiving.” 
Pamela Parker, a founding member of Community Memorial Hospital, was instrumental in bringing the clinic to life. 
“Volunteer nurses, physicians, pharmacists and clerical assistants were recruited from within the hospital,” Pam said. “Local physician clinics and contributions from drug company suppliers provided ‘medication samples’ for distribution to patients. The hospital’s diagnostic services were made available without cost to the patient.” 
Linda Smith, a trusted and enthusiastic nurse practitioner passionate about providing health care for the underserved, helped open the clinic and remains today. She works closely with nurses Angie Palese and Julie Brady. 
For Debbie, who recently lost medical insurance, the clinic is a refuge. 
“I’ve been struggling to manage my diabetes, hypertension and cholesterol,” Debbie said. “Medications for each of those illnesses are expensive and my income is limited. I appreciate that the staff really listens. In 2018, I lost my husband and both of my parents unexpectedly in the span of 10 days. It’s been a difficult time, especially emotionally. I feel like the health clinic staff are watching out for me after all I’ve been through. I’m so lucky I found this clinic.”