Caroline had been struggling with her diabetes for many years. Because she was uninsured, it had been many years since she had seen her doctor.

Uncontrolled diabetes can lead to dangerous symptoms such as extreme fatigue, blurred vision and tingling in the limbs, among others. When Caroline began experiencing some of those symptoms, she realized she couldn’t delay seeking medical care any longer.

A provider evaluated Caroline at Aurora Medical Center - Manitowoc County. The provider determined that Caroline needed to be admitted for an inpatient stay until her symptoms and blood sugars were under control.

Aware that Caroline was uninsured, with Caroline’s permission, the physician asked the hospital’s financial advocate to meet with her. During their meeting, the advocate completed a financial assessment and was able to help Caroline gain approval for a 100% discount through the Aurora Health Care Patient Financial Assistance Program.

When learning of her approval, Caroline hugged the Advocate and thanked her over and over. Caroline was finally able to relax, worry less about the hospital bill and focus more on getting her diabetes under control.