A young man needed surgery but was uninsured and had been living on a limited income.
 
While debating his options related to surgery, he called the Financial Advocate at Aurora Medical Center – Washington County.
 
When the Advocate answered, the man explained his situation and asked if they had payment plan options he could consider.

The Advocate asked the man if he would be comfortable completing a financial assessment with her. He agreed.
 
Following the assessment, the Advocate determined the man was eligible for a 100% discount through the Aurora Health Care Patient Financial Assistance Program.
 
The man was so overwhelmed by the approval, he began to cry. He said to the Advocate, “I can’t begin to tell you how thankful I am. I need this surgery but there is no way I could have paid for it on my own.”