Hospitals and health systems must be prepared from top to bottom for a survey by the Centers for Medicare and Medicaid Services, the state survey agency, The Joint Commission or Det Norske Veritas at any day or time. These surveys can occur for several reasons, including recertification surveys, validation surveys of deemed status or critical access hospitals, or complaint, abuse, EMTALA or other self-reported event investigations. Proper preparation can help hospitals avoid and minimize adverse findings discovered during a governmental or accrediting organization survey. This webinar will help hospitals prepare and manage these unannounced surveys.
Prioritizing Your Well-Being While Supporting Others
This 1 hour online, interactive presentation will focus on well being and self-care for social workers, nurses and other helping professionals. It will provide information on secondary traumatic stress and vicarious trauma and realties faced in this work, providing a rationale for why this topic is so important. Additionally, the presentation will include a practical component that allows participants to assess their level of secondary traumatic stress and consider how to create a self-care plan that is tailored to their needs. This presentation also debunks the myth that self-care is time prohibitive, expensive, or simply a trendy topic.
This webinar is being presented by WHA Corporate Member, Herzing University.
Health system executives frequently struggle with how to summarize the success (or lack thereof) of their health systems overall performance and lack a defined metric to align organizational goals around. HSG developed Patient Share of Care in collaboration with Academic and Community Hospitals to create a single metric measuring the health system’s acquisition of patient lives and retention of those patients within their network of Inpatient, Outpatient and Ambulatory care. This webinar will cover an overview of Patient Share of Care, as well as explore alternatives for how it is calculated and utilized by health systems of varying sizes and geographies.
Abuse, Restraints and Seclusion
Hospitals must comply with the conditions of participation of the Centers for Medicare and Medicaid Services. According to CMS and accrediting organizations such as Det Norske Veritas and The Joint Commission, the patient rights and responsibilities condition of participation consistently ranks among the top condition-level deficiencies cited. Within that condition, most noncompliance issues arise from the regulations governing abuse, restraints and seclusion.